{"id":1306,"date":"2022-11-21T09:22:40","date_gmt":"2022-11-21T09:22:40","guid":{"rendered":"https:\/\/www.muratyaman.co.uk\/blog\/?p=1306"},"modified":"2022-11-21T09:25:12","modified_gmt":"2022-11-21T09:25:12","slug":"how-to-ruin-a-brand","status":"publish","type":"post","link":"https:\/\/www.muratyaman.co.uk\/blog\/index.php\/2022\/11\/how-to-ruin-a-brand\/","title":{"rendered":"How to ruin a brand"},"content":{"rendered":"<p>&#8220;The #pneumatic, self-levelling #rear #suspension fitted to some models will eventually fail.&#8221;<\/p>\n<p>Here is an old story but still relevant.<\/p>\n<p>How to ruin a #brand<\/p>\n<p>I bought a second-hand #Citroen 7 seater years ago. Within 6 months rear suspension started collapsing and it felt like driving a #horsecarriage! Citroen and a few garages ignored it &#8211; &#8220;could not find fault&#8221;. Air suspension (losing air frequently) with a weak #compressor working overtime to compensate (on all roads: short, medium and long range bumpy roads) was luxury to good to be true! More annoyingly, the #warranty I purchased from a &#8220;giant&#8221; #dealer did cover one part but not the other in this rear suspension design. And even more frustrating bit was that I had to wait indefinitely due to so many failures and complaints!<\/p>\n<p>Better solution could have included short #steel #springs to cover for the #worstcasescenario: total collapse! Even better solution could have included either one more air compressor or a stronger one. But no, they wanted to manufacture a #cheap #car!<\/p>\n<p>So, have I ever bought another Citroen? NO!<\/p>\n<p>Have I ever recommended buying a Citroen? NO!<\/p>\n<p>Have I ever recommended buying a cheap car? NO!<\/p>\n<p>Do I agree with 4-stars from #WhatCar? NO!<\/p>\n<p>How do you ruin a #brand?<\/p>\n<p>* by working with people with #insufficient #experience and #expertise.<\/p>\n<p>* by #manufacturing \/ #designing \/ using #cheap #parts<\/p>\n<p>* by working with #vendors who do not #care about you or your #customers<\/p>\n<p>See: https:\/\/www.whatcar.com\/citroen\/grand-c4-picasso\/mpv\/used-review\/n300\/advice<\/p>\n<p>I shall write about VW Passat next time \ud83d\ude42<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8220;The #pneumatic, self-levelling #rear #suspension fitted to some models will eventually fail.&#8221; Here is an old story but still relevant. How to ruin a #brand I bought a second-hand #Citroen 7 seater years ago. Within 6 months rear suspension started collapsing and it felt like driving a #horsecarriage! Citroen and a few garages ignored it &#8211; &#8220;could not find fault&#8221;. Air suspension (losing air frequently) with a weak #compressor working overtime to compensate (on all roads: short, medium and long range bumpy roads) was luxury to good to be true! More annoyingly, the #warranty I purchased from a &#8220;giant&#8221; #dealer did cover one part but not the other in this rear suspension design. And even more frustrating bit was that I had to wait indefinitely due to so many failures and complaints! Better solution could have included short #steel #springs to cover for the #worstcasescenario: total collapse! Even better solution could have included either one more air compressor or a stronger one. But no, they wanted to manufacture a #cheap #car! So, have I ever bought another Citroen? NO! Have I ever recommended buying a Citroen? NO! Have I ever recommended buying a cheap car? NO! Do I agree with 4-stars from #WhatCar? NO! How do you ruin a #brand? * by working with people with #insufficient #experience and #expertise. * by #manufacturing \/ #designing \/ using #cheap #parts * by working with #vendors who do not #care about you or your #customers See: https:\/\/www.whatcar.com\/citroen\/grand-c4-picasso\/mpv\/used-review\/n300\/advice I shall write about VW Passat next time \ud83d\ude42<\/p>\n","protected":false},"author":2,"featured_media":1307,"comment_status":"open","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22],"tags":[],"class_list":["post-1306","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business"],"_links":{"self":[{"href":"https:\/\/www.muratyaman.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/posts\/1306","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.muratyaman.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.muratyaman.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.muratyaman.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.muratyaman.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/comments?post=1306"}],"version-history":[{"count":3,"href":"https:\/\/www.muratyaman.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/posts\/1306\/revisions"}],"predecessor-version":[{"id":1310,"href":"https:\/\/www.muratyaman.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/posts\/1306\/revisions\/1310"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.muratyaman.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/media\/1307"}],"wp:attachment":[{"href":"https:\/\/www.muratyaman.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/media?parent=1306"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.muratyaman.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/categories?post=1306"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.muratyaman.co.uk\/blog\/index.php\/wp-json\/wp\/v2\/tags?post=1306"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}